Account

How to delete your account

You can permanently delete your PointsCard account at any time from the app. After deletion, your account and personal data are removed. Businesses may retain anonymized redemption history for their records.

Steps to delete your account

  1. 1
    Open PointsCard

    Go to my.pointscard.app or open the customer app.

  2. 2
    Sign in

    Sign in if you are not already signed in.

  3. 3
    Open Account

    Go to the Account tab (profile icon).

  4. 4
    Danger zone

    Scroll to Danger zone and tap Delete account.

  5. 5
    Confirm

    Read the confirmation, check the box, then tap Delete my account.

What gets deleted

  • Your accountEmail, name, and profile.
  • Loyalty dataPoints and loyalty card data linked to you.
  • HistoryVisit and redemption history linked to you.

Businesses you visited may keep anonymized records for analytics. Your name and email are not retained in those records.

This cannot be undone

Account deletion is permanent. To use PointsCard again later, you will need to create a new account.

Open PointsCard