Do customers pay for prepaid packages inside PointsCard?

Payment happens at your business the way you already take it: card, cash, or your existing POS. When someone buys a pack, you add the credits from the PointsCard for Business app. PointsCard tracks how many uses they have left and each redemption at checkout.

Does prepaid work with points and tiered rewards?

Yes. Package redemptions and loyalty visits can both use the same wallet QR habit at checkout, so regulars keep earning progress while prepaid visits stay accurate.

How does a customer use a prepaid visit?

They open their Apple Wallet or Google Wallet pass and show the QR code. Your staff scans it in the company app to deduct one use, the same verified flow as reward redemptions. Remaining uses update on the pass.

Prepaid Packages & Session Credits | PointsCard for Business

Built for businesses that live on appointments and repeat visits

Prepaid revenue is great for cash flow, until someone asks “how many do I have left?” and three people give three answers. PointsCard puts the balance on the customer’s wallet pass and ties every deduction to a real checkout moment, so you stay fair, fast, and professional.

Cash upfront, clarity after

Encourage commitment with packs your margins can support. Customers always know what they’ve paid for and what’s still on the books.

Fewer disputes at the desk

One ledger per customer, updated when you grant credits and when staff redeem a visit. No more arguing over handwritten tallies.

Same habit as loyalty

Train your team once: scan the wallet QR after the visit. Package uses and points progress can both run through the pass customers already carry.

How prepaid packages work

You define what you sell. You control when credits are added. Customers spend them with a verified staff scan, just like redeeming a reward.

1
Set up your package catalog
Name each offer (for example “5 float sessions” or “12-week training block”) and how many uses each purchase includes. Turn packages on when you’re ready.
2
Customer pays you in person
Take payment however you already do: terminal, cash, invoice. PointsCard does not need to replace your POS for the sale itself.
3
Grant credits from the company app
Apply the package they bought. The right number of uses lands on their wallet pass immediately, with no retyping or separate list.
4
Redeem each visit with a scan
When they’re in for a session, they show their wallet QR. Your staff scans to deduct one use. Balance updates on the pass and in the company app.

A natural fit when “visits” are your product

Prepaid tracking shines anywhere customers buy bundles of service instead of only one-off tickets. If that sounds like you, you’re exactly who we had in mind.

Salons, barbers, and pet groomers selling multi-groom or bath packs
Fitness studios, yoga, and martial arts with class cards
Tutoring, coaching, and wellness blocks sold upfront
Car detailing, cleaning services, or any repeat-visit bundle you name

What customers see

After you add credits, their balance appears on their loyalty wallet pass. They can read what each package includes and how many uses remain. When it’s time to check out, they show their QR. No guessing, and no separate customer app to download.

Remaining visits stay visible on Apple Wallet or Google Wallet so everyone sees the same number.

Common questions

Do customers pay for prepaid packages inside PointsCard?: No. You collect payment at your business as you do today. PointsCard records the credits and redemptions so the balance stays accurate on the wallet pass.
Does this replace my booking or POS software?: It complements them. Use your scheduler and terminal for scheduling and payment; use PointsCard as the single place for “how many prepaid uses does this person have?” and for scan-to-redeem at visit time.
Can prepaid run alongside points and tiers?: Yes. Many businesses use packs for predictable revenue and points for long-term loyalty. The wallet QR scan can support both stories without doubling your training.

Sell packs and classes without sticky notes and spreadsheets