Do customers pay for prepaid packages inside PointsCard?

Payment happens at your business the way you already take it: card, cash, or your existing POS. When someone buys a pack, you add the credits to their account from your dashboard. PointsCard tracks how many uses they have left and each redemption at checkout.

Does prepaid work with points and tiered rewards?

Yes. Package redemptions and loyalty visits can both use the same QR habit at checkout, so regulars keep earning progress while prepaid visits stay accurate.

How does a customer use a prepaid visit?

They open their card in the PointsCard app (or web), tap the package they want to use, and show their QR code. Your staff scans it to deduct one use, the same verified flow as reward redemptions.

Prepaid packages & session credits

Sell packs and classes without the sticky notes and spreadsheets

If you offer multi-visit bundles, prepaid sessions, or “buy 10 get 2” style packages, you need one source of truth. PointsCard lets you record the sale, credit the customer, and deduct each visit at checkout with the same QR flow you already use for loyalty.

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No extra hardware. Customers see remaining uses in the app; your team verifies redemptions with a quick scan.

Customer · Prepaid balance

10-class studio pack

Purchased in studio · credits added by staff

6 left

Tap package, then show QR

Staff scans to deduct one use at checkout

Built for businesses that live on appointments and repeat visits

Prepaid revenue is great for cash flow, until someone asks “how many do I have left?” and three people give three answers. PointsCard puts the balance on the customer’s phone and ties every deduction to a real checkout moment, so you stay fair, fast, and professional.

Cash upfront, clarity after

Encourage commitment with packs your margins can support. Customers always know what they’ve paid for and what’s still on the books.

Fewer disputes at the desk

One ledger per customer, updated when you grant credits and when staff redeem a visit. No more arguing over handwritten tallies.

Same habit as loyalty

Train your team once: scan after the visit. Package uses and punch-card progress can both run through the QR your customers already know.

How prepaid packages work in PointsCard

You define what you sell. You control when credits are added. Customers spend them with a verified scan, just like redeeming a reward.

1

Set up your package catalog

Name each offer (for example “5 float sessions” or “12-week training block”) and how many uses each purchase includes. Turn prepaid on when you’re ready. Your loyalty program stays as simple as before.
2

Customer pays you in person

Take payment however you already do: terminal, cash, invoice. PointsCard doesn’t need to replace your POS for the sale itself.
3

Grant credits from your dashboard

On their profile, apply the package they bought. The right number of uses lands on their card immediately, with no retyping or separate list.
4

Redeem each visit with a scan

When they’re in for a session, they open the package on their phone and show the QR code. Your staff scans to deduct one use. Balance updates on both sides.

A natural fit when “visits” are your product

Prepaid tracking shines anywhere customers buy bundles of service instead of only one-off tickets. If that sounds like you, you’re exactly who we had in mind.

Salons, barbers, and pet groomers selling multi-groom or bath packs
Fitness studios, yoga, and martial arts with class cards
Tutoring, coaching, and wellness blocks sold upfront
Car detailing, cleaning services, or any repeat-visit bundle you name

What customers see

After you add credits, their balance appears on their loyalty card. They can read what each package includes and how many uses remain. When it’s time to check out, they know to open the right pack and show QR, with no guessing.

Looking for the customer app experience? See PointsCard for customers.

Common questions

Do customers pay for prepaid packages inside PointsCard?: No. You collect payment at your business as you do today. PointsCard records the credits and redemptions so the balance stays accurate.
Does this replace my booking or POS software?: It complements them. Use your scheduler and terminal for scheduling and payment; use PointsCard as the single place for “how many prepaid uses does this person have?” and for scan-to-redeem at visit time.
Can prepaid run alongside points and tiers?: Yes. Many businesses use packs for predictable revenue and points for long-term loyalty. The checkout scan can support both stories without doubling your training.