A simpler way to reward regulars

Loyalty rewards, customer management, prepaid packages and bookings. Everything your business needs, in one place. No customer app required.

Starting at $4.99 a month
  • Points & rewards
  • Customer balance
  • Prepaid packages
  • Booking

How it works

Harbor Coffee Main Street
Owner

Good afternoon

Quick actions

Recent activity

    Staff PointsCard app

    Wallet

    Harbor Coffee Loyalty
    42

    Reward 42 of 50 to a free coffee

    Maya Chen

    Show this QR at the counter

    Customer Wallet

    Four things on one pass

    Points

    Award visits or points. Customers see progress on their pass and redeem the rewards you set.

    Learn more →

    Balance

    Set a cash balance on the same wallet pass when they pay you. Staff scan to deduct it. No plastic cards to track.

    Learn more →

    Prepaid packages

    Sell a pack of visits or sessions. Each scan uses one credit, and the remaining balance stays on the pass.

    Learn more →

    Booking

    Book appointments for your customers, and let them book online.

    Learn more →

    Nearby

    Customers are prompted when they are near your business

    Their phone can show your card when they are close.

    What the staff app includes

    Scan customers

    Scan their wallet QR to award a visit, add points, or use their balance.

    Manage balances

    Adjust points, balance, and package uses from the counter.

    Customer profiles

    Name, phone, and private notes, plus each visit. Add a note on a visit. Customers can add their name, phone, email, and birthday when they save the pass.

    Activity history

    See recent scans, awards, and redemptions attributed to staff.

    Daily staff logs

    On Grow and Pro, keep a dated record of the day, with notes and photos.

    Multiple locations

    On Pro, add more than one store and pin each device to a location. Solo and Grow include 1 location.

    Nearby reminders

    Customers are prompted when they are near your business.

    Staff access codes

    A shared counter phone stays signed in and staff unlock with a code. Solo includes 2 staff, Grow includes 8, and Pro has no staff limit.

    Booking

    Book appointments for your customers, and let them book online.

    Rewards & packages

    Build rewards, set a customer balance, and prepaid packs customers use in-store.

    Simple reporting

    Today, 7-day, and 30-day views of scans, points, and redemptions.

    Multilingual

    Set your business language once. The app and wallet pass labels for guests follow it. 21 languages.

    Switching programs

    Bring your existing members with you

    Switching loyalty software should not mean starting from zero. Send us an export from your current program in whatever format you have, or add regulars by hand. Each customer record can download an Apple Wallet or Google Wallet pass.

    Export / import

    Send Excel, CSV, PDF, a POS report, or similar. We import it for you.

    Manual entry

    Add a name and starting balance, then show a recover QR so they save the pass.

    See how migration works

    Multilingual

    Your language. What guests see on their pass too.

    Choose the language in company settings. The PointsCard Loyalty Program app runs in that language for your team, and wallet pass copy updates for customers too: points, packages, rewards, and how-to-use text. One setting, no per-guest setup. Open a language below for a short introduction in that language.

    Arabic (UAE) is a marketing page. The staff app and wallet pass are not in Arabic yet.

    Solo, Grow, or Pro. A 7-day trial on each.

    Solo

    One counter, a small team.

    $4.99/mo

    • Up to 250 customers
    • 2 staff
    • 1 location
    • Wallet passes, scan, points & rewards
    • Balance & prepaid packages
    • Booking
    • Nearby reminders
    • Today, 7-day, and 30-day activity
    Start 7-day trial

    Then $4.99/mo. Cancel before the trial ends and you are not charged.

    Pro

    More than one location.

    $39.99/mo

    • Unlimited customers
    • Unlimited staff
    • More than one location
    • Everything in Grow
    • Nearby reminders
    Start 7-day trial

    Then $39.99/mo. Cancel before the trial ends and you are not charged.

    Questions businesses ask

    The same setup fits coffee shops, salons and barbers, nail salons, fitness studios, pet groomers, car detailers, car washes, and health and wellness clinics. Customers add a wallet pass. Staff scan it.

    Does PointsCard work with Apple Wallet and Google Wallet?

    Yes. Customers save your loyalty card to Apple Wallet or Google Wallet. They show that pass at the counter, and staff scan the QR. The same pass holds points, rewards, a customer balance, and prepaid packages.

    Will customers get a prompt when they are near the shop?

    Yes. Their phone can prompt them when they are close to your business.

    Is there a separate app for customers?

    No. Customers do not download a PointsCard app or create an account. The card is a pass in Apple Wallet or Google Wallet. Your team uses the PointsCard staff app to scan it.

    Can customers use a loyalty program without downloading an app?

    Yes. With PointsCard, customers add your loyalty card to Apple Wallet or Google Wallet. They show that pass when they visit, and staff scan the QR code. There is no separate PointsCard customer app and no customer account.

    Do customers need to create a PointsCard account?

    No. The wallet pass is the loyalty card. Staff scan it with the PointsCard app. Customers do not create an account or log in.

    What can a small business run with PointsCard?

    Every plan includes loyalty visits or points, rewards, a customer balance, prepaid packages, booking, and nearby reminders. Solo is up to 250 customers, 2 staff, and 1 location. Grow raises that to 2,000 customers and 8 staff, and adds trends, busy hours, custom fields, visit photos, and daily staff logs. Pro includes Grow, with unlimited customers and staff, and more than one location.

    How do staff award a visit or redeem a reward?

    The customer opens their wallet pass and shows the QR code. Staff open PointsCard, scan it, and confirm the action. The balance updates on the pass.

    Can I keep notes on a customer?

    Yes. Each customer has a profile with name, phone, email, and private notes, and a history of visits. You can log a visit and add a note without changing points. After they save the wallet pass, customers can optionally add their own name, phone, email, and birthday. There is still no customer account. Grow and Pro add custom fields and a photo on a visit.

    How much does PointsCard cost?

    Each plan includes a 7-day free trial. Solo is $4.99 a month for up to 250 customers, 2 staff, and 1 location. Grow is $14.99 a month for up to 2,000 customers and 8 staff, with trends, busy hours, custom fields, visit photos, and daily staff logs. Pro is $39.99 a month and includes Grow, with unlimited customers and staff, and more than one location.

    Does PointsCard support multiple languages?

    Yes. Set your business language in company settings. The staff app and customer wallet pass labels (points, packages, how to use) follow that choice. Supported languages include English, French (France and Canada), Spanish, German, Portuguese (Brazil and Portugal), Swedish, Danish, Norwegian, Dutch, Japanese, Korean, Polish, Italian, Thai, Traditional Chinese (Hong Kong and Taiwan), Czech, Finnish, and Vietnamese. An Arabic page is available for the UAE. The staff app and wallet pass are not in Arabic yet.

    Do nonprofits get PointsCard for free?

    Yes. Registered nonprofit organizations can use PointsCard complimentary. See the nonprofit page or email hello@pointscard.app with your organization details.

    Can I migrate customers from my existing loyalty program?

    Yes. Export your current list in whatever format you have (Excel, CSV, Google Sheets, PDF, a POS report) and send it to us—we import it for you. Or add customers by hand. Each record can then download an Apple Wallet or Google Wallet pass. See how migration works.

    Start the 7-day trial

    Download the staff app and start a 7-day trial. Customers add the pass. You scan.

    Start 7-day trial